Arrangements in providing Linkage Information Service Responses : Jagad

Linkaja Call Center, Update and Official Information Center

PT Fintech Karea Nusandra as a large company provides the Linkaja Call Center service for all  holders  | is an important service to reach the wider community and in a short period of time | as an updated and official information center, you can obtain information as per your needs.

To register as a linkaja holder, a process and various requirements are too long| Very important as a modern financial institution using state-of-the-art technology data| Prioritize the security of the holder’s data to provide ease of transactions but still|

You don’t need to worry if you need to meet the requirements for personal data to connect to LinkAzza services. Because privacy is still considered while maintaining a data protection system from data theft. Considering that the registration process needs to use personal data as the main condition|

It is very important to focus on what means are provided to communicate with  the LinkAzza Call Center | many of the measures provided make you feel more comfortable and secure if there are obstacles at any point of time | this includes asking for information directly for a sense of security when using CS|

Services provided by Linkaza and its type

Linkaza is an electronic financial service operated by Pt Fintech Karia Nusandra or known as Finaria| Its function is the same, namely as a means of payment in various transactions declared valid| The system is that the cash is first deposited in Finaria’s account and then the transaction with the same value can be used|

No fund going into a personal account is a deposit or a saving like a banking financial institution| So don’t expect any interest on the money you have deposited| This service is registered and monitored by Bank Indonesia and if it is not clear, you  can contact the LinkAzza call center.

Finaria will record only one phone number or an account number for vice versa. You cannot create two different accounts even if you use another phone number. So it is found that the same person has no double account where a person can register only once|

There are two types of finaria services offered to the holders, the first being the basic service for the new holders| You can use the service facility to top up your balance, pay transactions, and pay bills. However, various other facilities have either been approved or done on the basis of the approval of Bank Indonesia.

Other types of services can be used by linkazza holders, e.g. full services that are more complete, such as:

  1. Top up the balance
  2. Transactions Payment
  3. Bill payment
  4. Cash withdrawal
  5. Transfer dana
  6. Disbursement of funds to third parties
  7. Other benefits based on BI approval

If you feel unclear about the service information, you  can contact the LinkAzza call center immediately. Get the information you need, especially if you’re new and want to register with Finaria right away. The clearer the information received, the more confident you are to immediately create an account.

How to activate for new Linkage holders

Everyone who wants to use the LinkAza service needs to activate it first| Activation is done because an account is only for one phone number and one person. From the terms to the registration process, how to activate and the terms need to be understood by the new user.

  1. Terms in general

There are general requirements that you need to meet and  can | be asked directly at the LinkAzza call center, such as using a phone number that must still be activated or not blocked from the provider’s network. Activating in various media that have been scheduled and making the current process much easier|

  1. Registration Process

Holders who have not registered the data fall under the category of basic services with various benefits| After registering, you can go to full service but need to pass due diligence. There are documents that need to be deposited as a condition for enjoying the services of the Finaria|

  1. Finaria Terms

Finaria reserves the right to refuse requests for new registrations, upgrades at any discretion and for any reason| and exempt from all claims of any kind relating to the cancellation or rejection process| It has become a system of finaria and assurances will be given to the holder for mutual benefit|

 Inf Ormacy service provided by Linkaja for holders

In order to provide the best service, Linkaza deliberately provides the Linkaja Call Center service  for its  holders | as a professional company that concerns input, criticism, and disclosure of information | surprisingly, various ways of using CS services are provided so that you can get the information or file complaints comfortably|

  1. Written via email

You can send a written message to Linkaza humbly and clearly what you want to convey|  Since  the service is open 24 hours a day, send it to the info@linkaja.id email address. Don’t forget to attach the holder’s data so that it can be responded to by the administrator as soon as possible and provide a clear subject.

  1. Live chat service on the website

There is also a service through the website, namely live chats that are available on the main page and on the bottom right. Note that there is a small box that says chat with an expert then just click on it| Enter first name, last name, email and mobile number data and then you can start a chat.

  1. In the phone way

Information can be obtained from the LinkAzza Call Center using  a phone  call. Please call the number 150911 for all operators in Indonesia during working hours or office hours. There are charges which need to be paid at local rates as per the operator concerned|

  1. Various other ways

Another way that can be used is to take advantage of the extended LinkAzza service points in Indonesia| And just come to the Digital Financial Services Partner (LKD) to get the complete information| It is not difficult to find it because the service is already spread and can be used freely by the holders|

Arrangements in providing Linkage Information Service Responses

Linkaza is always open to various questions, complaints, complaints and other things about the service| However, because so far the number of holders in Indonesia has been much larger| So it brings up a lot of questions and complaints so that there will be provisions in providing responses|

Not all questions, complaints or complaints  will get answers from the LinkAzza call centre as it has provisions | Finaria as manager checks the data as it only receives from the linkaza holder | besides, it may be denied if it does not match the holder’s previously verified data.

Finaria will investigate complaints filed through the CS service, telephone, email, live chat or otherwise. Usuallycomplaints are processed in more than 2 weeks | so if you do not receive any response to questions or complaints at all, it can be ensured that they will be rejected.

Linkaza is an electronic financial service that is very popular among indonesians| Such services are widely used because they are considered to provide facilities and still pay attention to transaction security|  There is also  a LinkAzza call center that makes holders more comfortable looking for information in the various ways they provide|

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